Thank you for choosing to list your hotel on FoodLocale.in. This Owner’s Policy outlines the terms and conditions governing your relationship with FoodLocale.in as a hotel owner listing your property on our platform. By listing your hotel on our Website, you agree to abide by the following policies:
1. Listing and Content
1.1. Accuracy of Information: You are responsible for providing accurate and up-to-date information about your hotel, including but not limited to the property details, amenities, room types, rates, availability, and policies. You must ensure that the information provided is accurate, truthful, and does not violate any applicable laws or third-party rights.
1.2. Content Usage Rights: By submitting content, such as text, photos, and videos, to the Website, you grant FoodLocale.in a non-exclusive, royalty-free, worldwide, and perpetual license to use, display, modify, reproduce, and distribute the content for the purposes of promoting your hotel listing on the Website.
1.3. Prohibited Content: You agree not to submit or display any content that is unlawful, discriminatory, defamatory, obscene, or violates any third-party rights. FoodLocale.in reserves the right to remove or modify any content that violates these guidelines.
2. Booking and Reservations
2.1. Reservation Confirmation: As a hotel owner, you are responsible for promptly confirming reservations made through the Website. You must honor the rates, availability, and terms displayed on the Website at the time of booking, subject to any mutually agreed-upon modifications.
2.2. Cancellations and Modifications: You must clearly communicate your hotel’s cancellation and modification policies to guests. Any changes or cancellations made by the guest within the specified timeframes should be handled in accordance with your stated policies.
2.3. Payment and Fees: FoodLocale.in may collect payment on behalf of the hotel for reservations made through the Website. The payment process, including fees and commissions, will be governed by a separate agreement between FoodLocale.in and the hotel owner.
3. Communication and Customer Service
3.1. Guest Communication: You are responsible for promptly responding to guest inquiries, requests, and complaints through the communication channels provided by FoodLocale.in. You should strive to provide excellent customer service and address guest concerns in a professional and timely manner.
3.2. Confidentiality: Any guest information or data obtained through the Website should be treated as confidential and used solely for the purpose of fulfilling the guest’s reservation and providing customer service. You agree to comply with applicable data protection and privacy laws.
4. Compliance with Laws and Regulations
4.1. Legal and Regulatory Requirements: As a hotel owner, you are responsible for complying with all applicable laws, regulations, and licensing requirements related to the operation of your hotel, including but not limited to health, safety, and taxation regulations.
4.2. Insurance: You should maintain adequate insurance coverage for your hotel, including property and liability insurance, as required by law and industry standards.
5. Termination
5.1. FoodLocale.in reserves the right to terminate your hotel listing on the Website at any time and for any reason, including but not limited to violation of these policies or failure to meet performance standards set by FoodLocale.in. Termination does not relieve you of any obligations or liabilities accrued prior to termination.
6. Changes to the Owner’s Policy
6.1. FoodLocale.in may modify this Owner’s Policy at any time by posting the revised policy on the Website. It is your responsibility to review the policy periodically. Your continued use of the Website after the posting of any changes constitutes your acceptance of the revised policy.
7. Contact Us
7.1. If you have any questions or concerns about this Owner’s Policy, please contact us at admin@foodlocale.in or Call : +91 98413 71254
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